TURFBLUE Terms and Conditions

Last Updated: 16 October 2026

1. Introduction

Welcome to TurfBlue (https://turfblue.app). These Terms and Conditions ("Terms") govern your use of our website, application, and related services.

TurfBlue provides turf bookings, coaching sessions, sports events, and related services. By accessing or using the Platform or making a booking, you agree to these Terms. If you do not agree, please discontinue use of the Platform.

2. Services

TurfBlue provides access to turf bookings, coaching sessions, sports events, and related activities. All services are subject to availability.

We may modify or discontinue services where necessary, subject to applicable law and existing booking obligations. Users should review service details, availability, prices, and conditions before booking.

3. User Accounts and Responsibilities

Users must provide accurate information when registering or making bookings and keep their account details secure, where applicable.

You agree to:

TurfBlue may restrict or suspend access for violations of these Terms, subject to applicable law.

4. Bookings and Payments

All bookings are subject to availability and confirmation. Users are responsible for checking the selected service, date, time, duration, price, and applicable conditions before confirming a booking.

Prices and applicable charges will be displayed or communicated before completion of the booking. Payments must be made using the available payment methods.

If payment is deducted but a booking is not confirmed, contact TurfBlue with the transaction details for review.

5. Cancellation, Rescheduling and Refunds

Bookings are subject to the cancellation, rescheduling, and refund conditions displayed on the Platform or communicated during booking.

Cancellation and rescheduling requests depend on the applicable conditions and availability. A change is not confirmed until accepted through the relevant process.

TurfBlue may cancel or reschedule bookings due to weather, safety concerns, facility unavailability, operational issues, or unforeseen circumstances. Any applicable refund or alternative arrangement will be handled according to the relevant booking policy and applicable law.

Nothing in these Terms limits any refund or remedy required by law.

6. Facility Use, Coaching and Sports Safety

Users must follow applicable facility rules and safety instructions and use facilities and equipment responsibly.

Sports and physical activities involve inherent risks, including injuries. Users should assess their physical readiness, take reasonable safety precautions, and report injuries or unsafe conditions promptly.

TurfBlue does not guarantee specific coaching results, sporting performance, or competition outcomes.

To the extent permitted by law, TurfBlue is not liable for risks inherent in sports participation except where it is legally responsible or liability cannot lawfully be excluded.

7. Intellectual Property

TurfBlue's branding, logos, text, designs, software, and other Platform materials are owned by or licensed to TurfBlue unless otherwise stated.

Users must not copy, distribute, modify, or commercially exploit these materials without permission, except where permitted by law.

8. Privacy and Communications

TurfBlue may process personal information to manage accounts and bookings, process payments, provide services, and communicate with users. Personal information will be handled according to our Privacy Policy and applicable law.

We may send booking confirmations, payment updates, cancellation notices, and service-related communications through available contact methods.

For privacy-related enquiries, contact contact@turfblue.com.

9. Platform Availability

We aim to keep the Platform functional but do not guarantee uninterrupted or error-free access. Maintenance, technical issues, connectivity problems, and other circumstances may affect availability.

We may update Platform features subject to applicable law and existing obligations.

10. Limitation of Liability

Where children use TurfBlue or participate in its services, we will handle their personal information in accordance with applicable laws, including requirements relating to parental or guardian consent where applicable.

If you have concerns about a child's personal information, please contact us at contact@turfblue.com.

11. Indemnification

To the extent permitted by law, Users may be responsible for legally enforceable losses or claims directly resulting from their unlawful conduct, fraud, infringement of others' rights, or material violation of these Terms. This does not transfer liability for TurfBlue's own conduct where prohibited by law.

12. Suspension and Termination

TurfBlue may restrict or suspend access for violations of these Terms, suspected fraud, misuse, security concerns, or legal requirements.

Users may stop using the Platform at any time. Termination does not remove outstanding booking, payment, refund, or other obligations already arising.

13. Force Majeure

TurfBlue is not responsible for delays or failures caused by circumstances beyond its reasonable control, subject to applicable law. Affected bookings will be handled according to the applicable cancellation and refund conditions and legal requirements.

14. Changes to These Terms

TurfBlue may update these Terms to reflect changes in its services or applicable laws. Updated Terms will be published on the Platform with a revised date. Any required notice or consent will be handled in accordance with applicable law.

15. Governing Law and Disputes

These Terms are governed by the laws of India.

For complaints or booking-related concerns, contact contact@turfblue.com. Users retain the right to approach a competent consumer commission or court under applicable Indian law.

If any provision is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law. These Terms should be read together with the Privacy Policy and any applicable booking-specific conditions.

By accessing or using TurfBlue, you acknowledge that you have read these Terms and Conditions, subject to your rights under applicable law.